Accessibility

Accessibility statement

IQ Finance is committed to making this website accessible and usable for as many people as possible.

Accessibility commitment

IQ Finance aims to meet WCAG 2.2 AA standards across public website routes, embedded calculator experiences, partner routes, finance estimate journeys and secure application pages.

What we expect to be accessible

  • Keyboard navigation across core controls and route choices.
  • Readable contrast and support for browser/device text scaling.
  • Clear form labels, instructions and validation error messaging.
  • Usability across mobile, tablet and desktop breakpoints.
  • Compatibility with common screen readers and modern browsers.
  • Alternative formats and practical support where needed.

Coverage scope

This accessibility commitment applies to public marketing pages, legal pages, route-selection pages, embedded calculator context, partner-facing web routes and secure application pages within the IQ Finance digital journey.

Known limitations

  • Legacy PDF case study documents may not yet be fully accessible.
  • Historic converted content may require additional review and remediation.
  • Some third-party tools may behave outside direct IQ Finance control.
  • Admin-only interfaces are internal trained-user interfaces and may differ in presentation.
  • Finance application flows may involve complex business and credit information structures.

Alternative formats and support

If you need content in an alternative format, or need assistance completing a task, contact us and we will provide practical support and reasonable adjustments where possible.

Reporting accessibility issues

Tell us about any accessibility problem you encounter, including the page URL, device/browser and assistive technology used so our team can investigate quickly.

Reasonable adjustments

IQ Finance will consider and implement reasonable adjustments to support fair access to information, communications and digital service use.

Ongoing review checklist

  • Scheduled accessibility checks on public and legal pages.
  • Regression checks after material content or UX updates.
  • Review of customer and partner feedback related to accessibility barriers.
  • Prioritised remediation of issues by user impact and route criticality.
  • Periodic review of third-party integrations used in key journeys.

Feedback and support

Email info@iqfinance.co.uk or call 0800 412 5562.

General contact: info@iqfinance.co.uk

Alternative contact details

IQ Finance (I Q FINANCE LIMITED). Trading address: 4 Mansfield Business Park, Lymington Bottom Road, Medstead, Hants, GU34 5PZ